Summer Storms Heading Your Way?

9/21/2018 (Permalink)

Summer storms can be beautiful to watch but also very dangerous to your home and office. In order to stay safe, please follow these and other safety tips for your home.

Before the Storm

• Have an emergency supply kit on hand
• Develop a communication plan with all members of your family
• Unplug electrical equipment
• Secure outdoor objects that could cause damage if they are thrown
• Stay inside a building or hard top vehicle
• Secure windows and doors

During the Storm

• Use a battery operated radio for updates and alerts
• Avoid contact with corded phones
• Avoid contact with electrical equipment
• Avoid contact with water
• Stay away from windows and doors

After the Storm               

• Do not touch any downed wires
• Do not drive through a flooded roadway
• Stay away from storm damaged areas

Keep you and your family safe through a storm. When in doubt, stay away from anything that may look suspicious.

When disaster does strike, call SERVPRO of Northeast Monroe County to help make it "Like it never even happened." (585) 482-9390

Prevent Basement Flooding

9/21/2018 (Permalink)

April showers bring May flowers! The spring time can be a very moist season. This week for example, has a large amount of rain predicted in the forecast. Forecasters have even issued a flash flooding storm watch lasting several days.

All of this rain may have you thinking about ways you can prevent basement flooding this spring. Whether you have a finished or unfinished basement area, a flooded basement can be very stressful.

Take the following steps to prevent a flooded basement:

• Keep gutters and downspouts free from any debris. Clear out any leaves, gravel or anything else that may have formed a blockade in your gutters and downspouts.
• Make sure downspouts face away from your home. If the ground around your downspout has a slant, make sure that when the downspout empties the water is not going to flow back towards your home.
• Fill cracks in the foundation with an epoxy.
• Check your sump pump. Make sure the area is cleared from debris and that your pump is in good working order. You may want to have a back up sump pump or an alternative electrical source for the sump pump in case the power goes out.
• Examine sewer systems and septic tanks.
• Install window wells on any windows that lead to a lower level. Check the window to make sure it is water tight.
• Check over your homeowner’s insurance policy to make sure you have the correct coverage. We often find that homeowners do not have a sump pump rider on their policy; therefore there is no coverage when a sump pump fails.

It is important to take the right precautions. Completing these steps will not be full proof to preventing water damage. However, it will minimize the risks.

Water Restoration Process

9/17/2018 (Permalink)

Within four hours of loss notification, SERVPRO of Northeast Monroe County will be on-site to help ensure a water damage is handled properly by completing the following steps:

Inspection: SERVPRO of Northeast Monroe County will inspect affected areas of your home to determine the extent of damage. We will also review the inspection with you and answer any questions you might have. 

Emergency Services: Next, SERVPRO of Northeast Monroe County will take immediate steps to protect your home and personal belongings from further damage by extracting excess water and preparing your home for drying.

Monitoring: To ensure your home and personal belongings are dried to appropriate industry standards, SERVPRO of Northeast Monroe County will monitor the drying process. Written monitoring reports will document the drying process.  The results will be consistently communicated to you throughout the drying process. 

Restoration Services: SERVPRO of Northeast Monroe County will repair structured materials, reinstall carpets and clean affected areas of your property and belongings. A final walk though of the job site will be conducted with you to ensure your property was returned to preloss condition when possible. 

Call SERVPRO of Northeast Monroe County Today!! (585) 482-9390

Severe Flooding Tips

9/17/2018 (Permalink)

Since SERVPRO supports the American Red Cross we love sharing their tips when it comes to flooding occasions. 

Check out www.redcross.org for more information!

 FLOODING Heavy rains could fill rivers and streams, bringing flooding to the area. If your neighborhood is threatened with the possibility of flooding, here are some things you should do:

1. Be prepared to evacuate at a moment’s notice. When a flood or flash flood warning is issued for your area, head for higher ground and stay there.

2.Stay away from floodwaters.

3. If you come upon a flooded road while driving, turn around and go another way. If you are caught on a flooded road and waters are rising rapidly around you, get out of the car quickly and move to higher ground. Most cars can be swept away by less than two feet of moving water.

4. Keep children out of the water.

5. Be especially cautious at night when it is harder to recognize flood danger.

DOWNLOAD EMERGENCY People should download the free Red Cross Emergency App to receive emergency alerts and information about what to do in case of tornadoes, flooding and other disasters, as well as locations of shelters. The App also includes emergency first aid information and a Family Safe feature which allows people to instantly see if loved ones are okay. The free Emergency App is available in app stores by searching for the American Red Cross or going to redcross.org/apps.

The Science of Drying

9/14/2018 (Permalink)

What is the Science of Drying? 

The knowledge  of  psychrometrics is essential to restoring a water damaged structure to its preloss condition. While your initial reaction may be to grab a few towels to mop up the mess and place a fan or two around the damaged area, SERVPRO of Northeast Monroe County is trained in the science of drying and follow strict industry-approved standards to help lower the chances  of any secondary damages.

The collage photo attached, shows our floor drying system which aids in drying hardwood floors instead of removing them.  We also have two photo's showing our "tent" drying system.  This way we create a drying chamber over the floor to keep that warm air in, and pull out as much moisture as possible.

If it wasn't for our knowledge and expertise, this ceiling and floor wouldn't have been salvageable from the damage above. 

What should I do if my Home has Water Damage?

9/13/2018 (Permalink)

There are some simple steps you can take until help arrives: 

• If the source of the water is still leaking, identify the source and stop it if you can.
• If the water is coming from a burst or leaking pipe, turn off the water at its source. 
• If the water is coming through the roof or broken window, try to cover them to prevent further damage.
• Move wet items to drier areas.
• Place aluminum foil coasters or wood blocks between furniture legs and wet carpeting.
• Save damaged items and any parts you may need to replace - your claim representative may want to inspect them.
• Do not use electrical equipment or appliances while standing on wet carpets or floors.
• To document the damage, make a list of the temporary repairs you make and take photographs.
• Make sure to save your receipts.

Call SERVPRO of Northeast Monroe County Today!! (585) 482-9390

The Science of Drying

9/12/2017 (Permalink)

What is the Science of Drying? 

The knowledge  of  psychrometrics is essential to restoring a water damaged structure to its preloss condition. Psychrometrics are terms used to describe the field of engineering concerned with the determination of physical and thermodynamic properties of gas-vapor mixtures. While your initial reaction may be to grab a few towels to mop up the mess and  then place a fan or two around the damaged area, Victor/Canandaigua are highly trained in the science of drying. We follow strict and specific industry-approved standards to help lower the chances of any secondary damages.

If it wasn't for our knowledge and expertise, this ceiling and floor would have been lost from the damage above. We were able to make our customers disaster "Like it never even happened."