Recent Posts

Fire Damage in Webster NY

7/22/2024 (Permalink)

Burnt kitchen cabinet Electrical Fire in Webster NY

An unknown electrical issue caused the fire damage in this house in Rochester.  The fire happened luckily while the homeowner was not home. 

This photo is from the kitchen and although it looks as if the fire may have  started in this room due to the damage, it actually started in the family room next to the kitchen.  The fire damage is so severe, there is very little able to be salvaged from this home.  The only salvageable items will be from the basement below, since smoke rises and the 2nd floor was heavily affected as well.

We were called in to see if there is anything we could possibly salvage for this customer.  And they were very happy to know there is a company like ours that can save some of her sentimental items and not all is lost.

Commercial Post Construction Cleaning

7/22/2024 (Permalink)

Post Construction Cleaning 

Once the floors are down and the drywall is up, its time to remove the debris and dirt in order to lay carpet, paint, and decorate.  SERVPRO of NE Monroe County can provide the debris removal services to prepare the building for interior design.

Dehumidification and Drying

During the construction phase, a building can trap moisture. Excessive moisture could result in mold growth. If you think one of your projects may have a moisture issue, rely on SERVPRO of NE Monroe County to provide the help you need eliminating moisture and preventing the potential for mold growth. 

Final Cleaning

You want the facility to look its best when the doors open. SERVPRO of NE Monroe County provides cleaning services to give the building that extra shine. Service include:

  • Carpet, resilient and non-resilient floor prep and finish 
  • Ceiling, walls and fixture cleaning 
  • Deodorization 
  • Air Duct Cleaning 
  • Debris Removal (if necessary)
  • Window Cleaning

Call SERVPRO of NE Monroe County today!! (585) 482-9390

Got Mold? Give us a call!

7/22/2024 (Permalink)

Mold Remediation and Restoration

  • 24-Hour Emergency Service 
  • Faster to Any Size Disaster
  • Highly Trained Mold Remediation Technicians 
  • Specialized Mold Remediation Equipment
  • A Trusted Leader in the Restoration Industry
  • Locally Owned and Operated

It only takes a small water leak, or even excess humidity, for mold to form in your Rochester home or business. Then, mold can spread quickly through the property in as little as 48 hours. Mold can produce allergens and irritants, and it has the potential to cause other health effects. If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

Think you have mold? Give SERVPRO of NE Monroe County a Call Today!!(585) 482-9390

Does your Rochester Home have a Mold Problem?

9/21/2018 (Permalink)

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

If You See Signs of Mold, Call Us Today – 585-482-9390

A Moment to Remember

9/21/2018 (Permalink)

In honor and memory of those who died on September 11, 2001, as well as the survivors and First Responders, National Day of Service and Rememberance was established in 2009 as a day of reflection. Led by the Corporation for National and Communtiy Service, this is a day to come together as Americans did following the events of 9/11 to help neighbors in need, and to honor veterans and First Responders in your community.

On this day and everyday, SERVPRO® of Northeast Monroe County salutes those heroes who arrive in the greatest times of need and stand strong in the face of disaster. These heroes are the First Responders who keep our communities safe in trying times.

Give back and make a difference in your community this year. To find a volunteer opportunity near you, or to register your National Day of Service and Rememberance event, visit nationalservice.gov/911day.

National Preparedness Month

9/21/2018 (Permalink)

National Preparedness Month is the perfect opportunity to share the benefits of having a readiness plan in place with your customers, business and family.

The SERVPRO® Emergency READY Profile® (ERP) will help ensure you and your business are “Ready for whatever happens.”

In the event of an emergency, the SERVPRO® Emergency READY Profile® can help minimize business interruption by having an immediate plan of action in place for your facility. The ERP is a comprehensive document containing critical information about your business, including emergency contact information, shut-off valve locations and priority areas. The ERP is also accessible online using your computer or tablet; download SERVPRO’s free Ready Plan app to access this information at any time using your smartphone or tablet.

The ERP establishes your SERVPRO® of Northeast Monroe County as your disaster mitigation and restoration provider, giving you access to over 50 years experience and a System more than 1,700 Franchises strong. Knowing what to do and who to call in advance is key to quick response and timely mitigation. Having a plan in place may help minimize the amount of time your business is inactive and get you back in the building following a disaster.

Preparation is the key to making it through any size disaster, whether it is a small water leak, a large fire or an area flood. The best time to plan for such events is not when the event happens, but well before it happens. No one ever plans on a disaster, but now, you can plan for it.

The ERP is a no-cost assessment; all it requires is a little time, making it a great value that could save a lot of time in the future. Call your local SERVPRO® Franchise Professional to establish your Emergency READY Profile®.

Facts about Flooding in the Rochester Area

9/21/2018 (Permalink)

Floods rank as one of the most common and widespread natural disasters in the United States. Whether you live near a coastline, along city streets, in the mountains, near a river or even in the desert, there is a potential for suffering from flood damage.

Just because you haven't experienced  a  flood  in  the past,  doesn’t  mean  you  won't  in  the future.  In fact, 20% of all claims paid by the National Flood Insurance Program (NFIP) were for policies in low-risk communities. On average, floods cost $3 billion in annual losses in the United States. Commercial flood claims average more than $75,000.

According to the American Red Cross (ARC), floods cause more damage in the U.S. every year than any other weather-related disaster.  The ARC offers the following flood safety tips.

  • Stay away from floodwaters. If you come up on a flowing scream where water is above your ankles, stop, rum around and go another Six inches of swiftly moving water can  sweep you  off of your feet.
  • If you approach  a flooded  road while driving, turn around and go another way. If you are caught on a flooded road  and waters are rising rapidly around  you,  get out of the car quickly and move to higher ground. Most cars can be swept away by less than two feet of moving water.
  • Keep children out of the water. They are curious and often lack judgment about run ning water or contaminated water. Keep your pets out of the water too.

If a flood does strike your home or business, contact SERVPRO® of Northeast Monroe County. Even minor floods have the potential to cause major damage to a  structure when not treated quickly and properly, and the cleanup is often an overwhelming task. The SERVPRO® System is prepared to handle any sized disaster. The sooner work begins, the sooner order can be restored.

When fire and water take control of your life, SERVPRO® of Northeast Monroe County will help you take it back.

What you can do to Help Prevent Damage During a Hurricane

9/21/2018 (Permalink)

June is the start of Hurricane Season. Hurricane's are defined as an intense tropical weather system of strong thunderstorms with a well-defined surface circulation and maximum sustained winds of 74 MPH or higher. You can see a storm coming by the change in color of the sky (often greenish), large hail, low-flying clouds and a roar like a freight train.

Below are some helpful hints to follow whether you own a home, RV, boat, car or all of them! 

  • It is best to have a plan in place regarding where you are going to go when a hurricane hits. While they may be intriguing to watch, the best place is NOT outside. Your basement or under a set of stairs are great places to wait out the storm. If this is not available, the bottom floor of any building will work.
  • Keep your car indoors if possible. Tape up the windows and door with tarps and keep away from any objects that could damage the car if they were to fall on top of it.
  • During an emergency, gas stations will often be closed, so always make sure you have at least half a tank of gas to get away instantly
  • Have enough supplies on hand to wait out 72 hours, just in case help cannot arrive right away. These supplies can also be stored in the trunk (items like a first aid kit, bottled water, non-perishable foods, and medication can stay there at all times.)
  • Make sure your car is in proper shape. Have a full tank of gas, wiper blades and tires are ready to go.
  • Make sure your cell phone is charged and keep your charger with you.
  • Avoid driving in deep waters
  • For your boat, remove non-secure items, electronics, excess gear, valuable, and important documents.
  • Make sure all openings are clear of debris
  • Double all lines that are securing your boat to its securing space
  • With your RV, do not drive it during the storm as it is more vulnerable to higher/stronger winds
  • Make sure you have a full tank of gas, but empty holding tanks, turn off propane cylinders and cover the regulator.
  • Make sure all documents are in a waterproof bag and with you at all times

Life can be unpredictable, but having plans in place help you with whatever may come. For more information, please check out these hurricane tips. As always, once the storm passes, contact your SERVPRO of Northeast Monroe County at 585-482-9390 to help make it “Like it never even happened.”

Summer Storms Heading Your Way?

9/21/2018 (Permalink)

Summer storms can be beautiful to watch but also very dangerous to your home and office. In order to stay safe, please follow these and other safety tips for your home.

Before the Storm

  • Have an emergency supply kit on hand
  • Develop a communication plan with all members of your family
  • Unplug electrical equipment
  • Secure outdoor objects that could cause damage if they are thrown
  • Stay inside a building or hard top vehicle
  • Secure windows and doors

During the Storm

  • Use a battery operated radio for updates and alerts
  • Avoid contact with corded phones
  • Avoid contact with electrical equipment
  • Avoid contact with water
  • Stay away from windows and doors

After the Storm               

  • Do not touch any downed wires
  • Do not drive through a flooded roadway
  • Stay away from storm damaged areas

Keep you and your family safe through a storm. When in doubt, stay away from anything that may look suspicious.

When disaster does strike, call SERVPRO of Northeast Monroe County to help make it "Like it never even happened." (585) 482-9390

When Mold Invades

9/21/2018 (Permalink)

In as little as 48 hours, mold can quickly become a problem in your home or business when there's a water intrusion, like a roof leak or leaking water line. Mold can cause health effects and can also cause significant damage to your property. Fortunately, SERVPRO of Northeast Monroe County has the training, protective gear, and specialized equipment necessary to handle your mold problem.

Although every mold damage scenario is different requiring a unique solution, the general mold remediation process stays the same. The following steps illustrate a “typical” mold removal process:

The mold clean up and restoration process begins when you call SERVPRO of Northeast Monroe County at 585-482-9390. A representative will ask a series of questions to help determine the necessary equipment, resources, and personnel needed.