SERVPRO,

To your employees who helped me out when I really needed you folks. 

Everyone was very professional and polite.  I am glad your company is around to help.

Thank you, Mary Jo

Your service rep was very professional in every way.  SERVPRO is excellent at their work, too!

Excellent!! Everyone was friendly, professional, and timely. Great Job! Keep up the great work!

Very nice & took care not to damage any of my walls.  Will highly recommend your service.

I am writing to express my true appreciation to SERVPRO of the Fingerlakes and their team for their courtesy and professionalism. 

Your guys did a superb job coordinating work around my busy travel schedule. They flawlessly took care of all the paperwork, insurance and subcontractors.

It was clear from the beginning that your team are true professionals.

I could not be happier with your service or staff.  Nice to see quality and professionalism in this day and age of get it done any way you can. Thanks from the bottom of my heart!!

The service was fast. The response was very positive. Keep up the good work!

Totally awesome company from the first call to the end of cleanup here!  Thank you for great work and positive attitudes!

I was very impressed with SERVPRO's wok ethic, professional, and personal handling of my "small disaster". Bryan, the manager, and Jon, the lead technician, were awesome. Andrea, in the office, was a pleasure and took my calls during the day while dealing with my problem. They all are true assets to your company!

When my hot water tank broke yesterday, I reached out to a plumber and SERVPRO to schedule service. Since it was a Sunday, I didn't expect such a quick response time. Jon and his co-worker Brian arrived before the plumber and helped me analyze the situation. They immediately put my mind at ease with their knowledge & understanding of the situation. I couldn't have asked for better customer service! I'm very pleased with the level of customer service your team provided me! Thank you again.